Service
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Company Services
As a company with a wealth of experience, Zhengrun has a professional knowledge base and practical service capabilities in the field of box making machines, we provide our customers with a full range of high level services and personalized responses.
After-sales
Better after-sales service equals longer equipment life, and in addition to a longer warranty, we have prepared other services to ensure that your equipment is up and running. In order to meet the production needs of our customers, providing the machine is only the first part of the service, we can provide you with including and not limited to the following.
One-year warranty for all models
One-on-one technical guidance
Detailed video tutorials
Web-based and on-site troubleshooting services
Technical Support
We have a dedicated sales and engineering team behind our machines. Solving your equipment problems in a timely manner is always our service objective. With Lingxin, technical questions about your equipment will be answered professionally. We offer a wide range of technical support to ensure that you can run an efficient production program.
Assist installation and commissioning
Remote technical guidance
Machine optimization support
Multi-directional services
In order to meet the various needs of our customers, we have prepared more comprehensive service options, not only to ensure that everything is responded to, but also to help you in the fastest and most convenient way. Lingxin will prepare professional online customer service and experienced local field technicians to respond to your questions.
24/7 customer service response
Video remote guidance
Special foreign offices
